PLEASE NOTE: Any returns considered as damaged/ dirty or worn will not be accepted as these need to be in a resalable condition and will be returned. Returns not received within the return policy timeframe will also not be accepted.

INTERNATIONAL RETURNS

YOU CAN CERTAINLY RETURN YOUR ITEM FOR A REFUND, IF IT IS UNWORN AND IN THE ORIGINAL PACKAGING AND WITHIN 14 DAYS FROM DELIVERY TO YOU. SADLY WE DON'T OFFER EXCHANGES AND THE ITEM CAN ONLY BE RETURNED FOR A REFUND.


PLEASE ENSURE YOU INCLUDE THE RETURNS FORM INCLUDED IN THE PARCEL OR IF YOU DID NOT RECEIVE A RETURNS FORM, A COVERING LETTER WITH YOUR ORDER NUMBER AND WHAT YOU REQUIRE ON IT.

Please start a return request by signing into your account or sending us an email (destek@iloveshoes.com.tr) with your order number and style number of the items that you want to return. 


PLEASE NOTE THAT WE DO NOT OFFER FREE RETURNS AND YOU WILL HAVE TO COVER THE RETURN POSTAGE COST.